Removing drawers without breaking the sockets?
This discussion is in regards to the SWISCO product:
 | 32-082 : Heavy Duty Kenlin Socket Heavy duty plastic drawer component socket with a metal guard for the Kenlin Rite-Trak drawer track system. The Kenlin Rite-Trak system is the common choice for most leading domestic and international furniture manufactures. SWISCO part num... |
A quick learner from Albertson, NY (Long Island - Nassau County) says:
date: 04-06-09
How do I remove the drawers without breaking the drawer sockets. All of mine have broken. Now all of my drawers hang down in the front when I open them. Is there a better support system for these drawers that I can use? Can I double up on the supports, using 2 per drawer instead of one? Or, should I just replace the broken sockets? Would I need to replace the sliders and runners as well?
Dresser manufacturer: Stanley
Purchased at: Foremost Furniture (NY,NY) - out of business.
Donna from SWISCO.com responded:
date: 04-07-09
Standing in front of the furniture, placing 1 hand on each end of the drawer
front, stand back and PULL.
Pull straight out. Once it has come past the stop feature, the drawer can
be removed.
There is no substitute system available. Only replace what is broken.
A quick learner from United States says:
date: 04-14-09
Do the runner come in heavy duty also. Or even metal
Donna from SWISCO.com responded:
date: 04-14-09
No, the
32-076 case runners are only offered in plastic.
A quick learner from Alabama says:
date: 04-14-09
Is there any other replacement that may be purchased that is metal or a better quality
Donna from SWISCO.com responded:
date: 04-14-09
The 32-082 Kenlin Socket is the heavy duty option for the socket. There is no heavy duty option available for the 32-076 Kenlin Case Runner.
A handy person from North Carolina says:
date: 05-04-09
My questions were all answered above. I just installed my new drawer hardware you sent. Just wanted to say THANKS from a former NJ girl. It is great to work with an American company!
A quick learner from GA says:
date: 08-08-09
will the heavy duty drawer socket work with the rite-trak II at all? why is rite trak II not available?
Paul from SWISCO.com responded:
date: 08-10-09
Sorry, the 32-082 Kenlin drawer socket will not work with the Kenlin Rite-Trak II drawer system. Kenlin is currently not allowing Kenlin Rite-Trak II replacement parts to be available for distribution. For Kenlin Rite-Trak II replacement parts, try contacting your furniture's manufacture or Kenlin directly. You can also try stopping by your local furniture repair shop, they may be able to come up with a solution for you.
A quick learner from Albertson, NY (Long Island - Nassau County) says:
date: 08-10-09
After replacing my hardware, they seem to operate much better than the originals. I don't know why this is, but thanks!
A quick learner from NY, NY says:
date: 09-26-09
How do I know if i have 32-082 or 32-081?
Paul from SWISCO.com responded:
date: 09-28-09
The 32-082 and 32-081 are interchangeable with each other. The only difference between the two is that the 32-082 is more heavy duty because it features a metal guard around the plastic socket. The 32-081 is only the plastic socket without the metal guard.
A home owner from Bermuda says:
date: 10-07-09
Our drawers have the above hardware on them but drawers do not stop, they just pull out.Am I missing something?
Paul from SWISCO.com responded:
date: 10-15-09
The directions above are written by Kenlin themselves. If you they do not work for you or you believe it may cause damage to your drawers try contacting Kenlin directly. Also, look around your area for a local furniture repair shop they may have a solution for you.
A handy person from Indiana says:
date: 01-01-10
Do you have a replacement system that could replace my Kenlin rite-trak II? I have attempted to locate Kenlin via internet, not sure if website is correct, not sure I'll even get anywhere with them? The furniture is vaughn-bassett, their website doesn't allow contacting them directly. I would like to handle this without hauling a dresser to the repair shop.
Paul from SWISCO.com responded:
date: 01-04-10
Currently we do not carry a replacement system for Kenlin Rite-Trak II. Kenlin is very difficult about the Rite-Trak II system and will not allow us to sell replacement parts for it.