803386

A home owner from USA says:
September 19, 2016
Hello,

So I have a part from your company. It does not have a part number just a patent no 3,596,954. When I googled it came up to your company and listed part Number 82-005. So I ordered it. Well got in in the mail on Friday, ITS NOT THE RIGHT PART. You sent me a surface mount door handle. MINE IS NOT FOR A SURFACE. Your locking device goes INSIDE my sliding glass door, with the locking part inside the door. If I needed a surface one I can get one from Home Depot. I need to return this item and get a new one out to me please!! I am not able to lock my door. Have a stick in door frame. Please let me know what part number needs to be ordered.I am going to stop by my local hardware store and take your item with me to see if they can order something similar that will work on my door.

Attached are pictures of what I need please.
User submitted image of their door hardware.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
September 21, 2016
Your handle appears to match our 82-033. As for the mortise lock, see our 82-211, or perhaps the 82-214, which has a deeper back set.

For future reference, we do not advise using patent numbers to identify hardware. Patent numbers tend to cover a wide range of products, and are not meant to be used for identification purposes.
Mortise Latch & Keeper, 3/4" Wide
Mortise Latch & Keeper, 3/4" Wide
82-211
$18.77
Patio Glass Door Handle Set, 3-15/16"
Patio Glass Door Handle Set, 3-15/16"
82-033
$28.45
Surface Mount Sliding Door Handle Assembly, 4-15/16"
Surface Mount Sliding Door Handle Assembly, 4-15/16"
82-005
$27.90
How to install the Swisco 82-033 Handle Set
How to install the Swisco 82-033 Handle Set
VIDEO
WATCH >
Reversing the thumb lock on the Swisco 82-005 Sliding Door Handle
Reversing the thumb lock on the Swisco 82-005 Sliding Door Handle
VIDEO
WATCH >
How to Replace a Surface Mount Handle Assembly
How to Replace a Surface Mount Handle Assembly
VIDEO
WATCH >
How to maintain a sliding glass door
How to maintain a sliding glass door
GUIDE
READ >
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