15/16" wide Balance shoe

A quick learner from Shippensburg, PA says:
September 9, 2016
I recently ordered (6) 15-195 : 1-1/4" T-Lock Balance Shoe parts to replace the ones on my window that were broke. I read a reply from one of your technicians to another poster and thought that we had the same windows, but alas, they are .25" too long. I only need ones that are 15/16" I've already altered my springs (flattened the back metal curve) to accept the New balance shoes. I have the PAT(VA) series: BMDH mst:3856 according to the stickers. I'd appreciate any assistance. Oh, and is it possible to return the incorrect balance shoes? Thank you.
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Tom from SWISCO responded:
September 12, 2016
Would you be able to use our 15-194 instead? This is only 1" wide. See what you think.

You can return the old balance shoes, yes. See our return policy for more information.
1" T-Lock Balance Shoe, Closed Cam
1" T-Lock Balance Shoe, Closed Cam
15-194
$2.05
1-1/4" T-Lock Balance Shoe, Closed Cam
1-1/4" T-Lock Balance Shoe, Closed Cam
15-195
$1.92
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