Need balances and shoes for Phillips Windows shown

A home owner from Yorktown Heights, New York says:
October 24, 2016
Don t know how to remove shoes from track. Need instructions as well as parts. I hope this is enough info. Contractor installed Windows. Home built in 1995.
User submitted photos of window hardware.
Profile picture of Paul
Paul from SWISCO responded:
October 27, 2016
Thanks for posting. The pivot shoe looks like our 15-046, which is 1-1/4" wide by 1/2" thick. You will need to make sure your shoe is the same size, just in case.

As for instructions, please watch the two videos below. I think you'll find them quite helpful.
Pivot Shoe, 1/2" Thick
Pivot Shoe, 1/2" Thick
15-046
$2.15
12" Series 600 Spiral Tilt Window Balance
12" Series 600 Spiral Tilt Window Balance
S600-12
$7.92
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-046 Pivot Lock Shoe
Swisco's 15-046 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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