TILT TRACK PART

A home owner from new york says:
No name windows, left and right spring tilt plastic pivots both broke. Any help in finding replacements greatly appreciated. Only numbers inside window picture.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Please see our 15-104 friction shoe, this appears to match the hardware in your pictures. I'm afraid we cannot replace the springs.
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