SWISCO - The Replacement Hardware Authority

sash balance needs replacement

A home owner from new jersey says:
I previously replaced left side sash balance stamped 927. The other side needs to be replaced. Do I use the same part # ?
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Tom from SWISCO responded:
Is this for an Andersen window? If so, did you use our 24-939? This balance can be used for both the left and right hand sides, yes.
A handy person from new jersey says:
I don't remember what the replacement part # was, I lost the paperwork. I did find the old counterbalance laying around so I pulled the number off it. If the 24-939 is okay for either side then I should go for that one. This is for an older Andersen window (23 years old)
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