Tom from SWISCO responded:
July 2, 2013
Hey, Joe. Usually a stamp of 23 C corresponds to our 2330, yes. However, you should weigh your window sash and compare it to the weight rating chart under the S390-24 just to make sure it's correct, as there is no guarantee.
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Tom from SWISCO responded:
July 3, 2013
Yes, you would need to remove the sash and physically weigh it. You would not divide the weight by half, though. Not for this type of balance, at any rate. The option chart under the S390-24 is based around two balances per sash working together as one unit to carry each respective weight.
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