SWISCO - The Replacement Hardware Authority

29 4 BSI window repair

A home owner from Jacksonville Fl says:
I'm attempting to repair several windows. I am unsure how to correctly identify the caps or whether to replace the entire tension bar.
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. We can identify this balance for you, but I will need to see a picture of the top nylon attachment, as well. Your picture only shows the bottom. Thanks!
A home owner says:
Thank you for your reply!
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Perfect, thanks. This could be either our Series 380 or Series 385 balance depending on the size of your shoe. That's the only difference. Check them out and see what you think.
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