SWISCO - The Replacement Hardware Authority

29" Milgard window balance

A home owner from Elk Grove, CA says:
Could you assit me in selecting the correct balance? I am looking for a 1/2" x 27" Channel balance for Milguard window. The body of the broken balance has the following code printed on it "26 5 DW CMC 10". I have attached photos of the balance. The bottom shoe is 1" wide.

I think a 27" Series 385 Channel Balance with a 2650 option might work but I would like you advice.

Thank you, Mattew
A customer submitted photo of channel balance attachments.
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Paul from SWISCO responded:
Thanks for posting! I just have one quick question. You say that the width of your bottom shoe is 1", but the Series 385's bottom shoe is 1-3/32". Please look at the 15-004 and look at the dimension in question. Can you confirm the width of your bottom shoe?
A quick learner from Elk Grove, CA says:
Paul,
I remeasured the shoe and it is 1 3/32. The time I used a caliber to measure it.

Thank you, Matthew
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Paul from SWISCO responded:
In that case, I agree with you in that the S385-27 is a good match. For the stamp option, you would want to select the 2650.
A home owner from Elk Grove, CA says:
Follow up - I ordered (2) S385-27 window balances and they installed perfectly. They arrived in about a 5 days and I installed them right away. My window opens and closes smoothly now. The block and tackle design is superior to the milguard originals. I am considering buying additional balances just to get better performance on my other window. Great Company and staff!

Thanks again,
Matthew
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Paul from SWISCO responded:
Thanks for getting back to us, Matthew! I'm so glad to hear that these balances worked. Please, if you have any other questions in the future, let us know. We would be more than happy to help!
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