SWISCO - The Replacement Hardware Authority

29E custom weight?

A quick learner from San Juan Capistrano, CA says:
I am working on a job that has 3 double hung windows that need new (12) balances. They are 29" long and each sash weighs 40 lbs. The marking on the balance says 29E. I do not see a 29E in your list of products, so I need to know...do you offer this as a custom weight? Also, is there a video on how to remove the pivot shoe?

Thanks
Tom J
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Paul from SWISCO responded:
We may have what you need, yes, but I do not know what SWISCO balance Series you are considering. Please confirm and we can make a recommendation!
A quick learner from San Juan Capistrano, CA says:
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Paul from SWISCO responded:
Thanks! Yes, we can custom make this balance for you. Check out this Custom Channel Balance Request Form I've started for you based on your specifications and fill out the blank fields. One of our representatives will get back to you with a price quote and an item to add to your cart.

The pivot shoes just pop on and off the balance. Unless you're talking about how to remove the balance from the window, in which case you would just remove the sash, tilt the balance in, twist, and slide it out. Check out the video below. It's a different Series balance, but the principle is the same.
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