SWISCO - The Replacement Hardware Authority

Series 380 Channel Balance, but 7/8" shoe!

A quick learner from fort myers, florida says:

the top guide of the window sash broke and I may need new channel balances. I identified your 30" series 380 with option 2930 BSI(stamped on the original channel). however, the bottom attachment (winged) is NOT 1" as your 15-005, but only 7/8". can I use your 15-005?

Thank you,
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Lee! I'm not sure what your bottom shoe might be. Can you take a few pictures of it, from a couple different angles, and upload them here for me to look at? Thank you!
A quick learner from Fort Myers says:
Thank you Paul... I find out it is the shah top guide that needs replacement. I am ordering your 18-161. thank you for your assistance.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)