SWISCO - The Replacement Hardware Authority

3/16" pin request

A quick learner from Long Beach, NY says:
Good morning.

I have an issue getting replacement pins for the screens on my Marvin double hung windows.

Last June, I purchased Item #70-009 - but they were too thin and they allowed the screen to move around in the window.

In May, I purchased item #70-008 - but the pin head was too large to fit in the slot in the window.

Do you sell a 3/16" pin for Marvin windows?

I have purchased the 2 items listed for Marvin Windows without success.

Thanks for your assistance!

John
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Tom from SWISCO responded:
Hey, John. I'm sorry to hear that our 70-008 and 70-009 didn't work for you. Do you still have your old pins on hand? If so, can I see a few pictures of them? That will help us locate a possible replacement for you.
A quick learner says:
Per your request - here are a couple of photos showing the original pin versus the most recent pin order. The prior pin order was approiximately 1/2 the size of the existing pins.
User submitted picture of plunger pin 3/16"
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Tom from SWISCO responded:
Ah, I see. Actually, you may have been better off with the 70-009. I think that would be the closest match to your original pin. You could also use a rat tail file to widen the hole so as to accommodate our 70-008.
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