SWISCO - The Replacement Hardware Authority

32 3 CS CALDWELL replacements

A home owner from california says:

Pls advise the correct replacements for my channel balances.

- Window looks like wood with some sort of plastic finish with double pane, weight is 20 lbs;
- stamped 32 3 CS CALDWELL
- 33" long, 1/2" width, 1/2" depth
- attach pictures show you the plastic attachments at both ends

I think it's your series 385 or 380 but not sure.

Thank You
User submitted photos of a window balance.
A home owner from california says:

some additional info.

Looking at your series 380 vs 385, it looks like the difference is the shoe. Series 380 uses shoe 15-005 and series 85 uses shoe 15-004.

My existing shoe measures 1" deep, so it matches your 15-005 shoe. Looks like it's series 380, my house was built around year 2002 if that means anything.

Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting! Yes, if your shoe measures 1" deep then the Series 380 would be your best bet. I would recommend an S380-33 with a 3230 stamp option.
A home owner from California says:
Thanks for your confirmation. I ordered 4 series 380-33/3230 for my 2 windows. They work great.

My windows have add-on shutters that are inner-mounted so I could not remove the window itself, so it was quite a job to replace the channel balances with the window in place, it took 30 minutes but I managed to do it finally.
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