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32 4 DQ Channel Balance

A quick learner from 92887 says:
I need to replace 5 windows (10 ea)on these channel balance units.

Part Number on channel, 32 4 DQ

Channel Length, 33 in

Channel Top, see Photo attached (19-005)?

Bottom Shoe, see Photo attached (15-004 or 15-005)

User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Good morning, and thanks for posting! I agree that the top attachment resembles our 19-005, but I'm not sure which bottom attachment that is. Did you examine the dimensions of the 15-004 an 15-005? Which was closer? Check out the images below for the 15-005 and 15-004, respectively, and tell me which is a better match:
Detail of 15-005
Detail of 15-004


If the 15-005 is closer, then our Series 380 may be what you want to look at. If the 15-004 is a better match, though, then our Series 385 would be better.
A quick learner from 92887 says:
Thank you for the information I will be needing the 385 unit, last issue before I order these units, does anyone know the difference between the (HP) and (DQ) in the stamped number on the channel? I need to know in order to ad the weight option in the parts I order. Please advise.

Thank you, Donn
Profile picture of Tom
Tom from SWISCO responded:
Hey, Donn. I'm not sure if the HP or DQ mean anything, but you should weigh your window sash and compare it to the weight rating chart shown under your balance of choice just to make sure you're getting the right thing.
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