Tom from SWISCO responded:
June 29, 2017
Hi, Hong. You're correct: The "stamp options" of a channel balance differ only based on the weight of the sash. A heavier sash needs a higher stamp option; however, channel balances cannot be tightened. Do you need to know anything else about channel balances?
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Tom from SWISCO responded:
June 29, 2017
For an S385-33, a 21 pound window sash requires a 3230 option. We do not recommend purchasing a higher or heavier stamp option than the one suggested for your sash weight. If the stamp option is too low, the window will fall or slide downward instead of staying up. Similarly, if the stamp option is too high, the window may rise upward, or it may become hard to lower. Choose the stamp option that corresponds to your sash weight of 21 pounds, which would be 3230.
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