37" x 9/16" channel balances for Marvin windows

A handy person from Chicago says:
Hello, I have a client who needs the channel balances in her windows replaced. They are 9/16" wide and each section of the window is 37" tall. I took one of the broken ones out and the only marking I can find is 36XHD stamped on one end. Any idea of which part I need to order? Thanks!

Isaac
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Isaac. There should be a shoe or clip at the end of the cord. Is there any way you can show that to us? Once we see that we can make a recommendation.
A handy person from Chicago says:
Hi Tom,

Here are some photos from another window of additional hardware. Does this tell you any more about the model part?
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
That's perfect, thanks. See our S751-37 channel balance, this appears to be a good match. For the stamp option, you might want to consider the 36TG, but I recommend weighing your sash on a scale to confirm. You can probably re-use your old installation clip, but if for some reason you are not able to do that, see our 19-030.
How to install a ribbed tilt channel balance with knife lock shoe
How to install a ribbed tilt channel balance with knife lock shoe
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.