SWISCO - The Replacement Hardware Authority

39-311 replacement on awning window

A quick learner from Toronto says:
What are the chances 39-311 is an exact match? How does shoe get installed on operator?

If not, what is solution recommended to fix?
User submitted photos of window hardware.
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Tom from SWISCO responded:
Sure, the 39-311 looks close. I can't say for sure if it's an exact match, though. Keep in mind that it is usually installed on operators like our 39-312. If that's not what you have, then the 39-311 may not be what you want.

To install, you would have to drill out or grind off your existing shoe. Then, use a hammer and a hard surface (like an anvil) to flatten out the rivet. A center punch could help in the installation, as well.
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