SWISCO - The Replacement Hardware Authority

39-346 wont fit in my opening

A home owner from USA says:
Hello, I purchased 39-346 for my Jalousie window crank replacement. The hinge part (where bar connects to crank) won't fit through the opening so I can't install it. Tried to fit it through the opening first and then apply retainer clip but too hard to get it on that way. Any suggestions? Thanks.
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Tom from SWISCO responded:
I'm not sure what the problem could be. Do you have your old operator handy? If so, I'd like to see a picture of it. Perhaps we can find a better match.
A quick learner from Indiana says:

I am guessing I need the one that doesn't have multiple arm options so it is riveted together at the joint but I already bought the ones I have and would like to make them work. Here are some pictures of old one with the circle showing the problem area.
User submitted a photo of a window operator.
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Tom from SWISCO responded:
Thank you! I understand now. So just to clarify, the other dimensions of the 39-346 all matched up, correct? If so, you could always file the connecting rivet on down a little. I'm just not sure how much you'd have to file it down before you get the clearance you need, though. There is a point where you can file it too much, so you have to be careful.
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