SWISCO - The Replacement Hardware Authority

82-055 broke after two months

A quick learner from Chicago says:
Sliding door handle set 82-055 matches with patio door but handle broke after only 2 months. I want to replace it again and want more durable one if possible. Could you help me to find one?
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Tom from SWISCO responded:
I'm afraid they don't really make more durable versions of this handle. I don't think that's the problem, though. Usually when door handles break early, it's because the rollers or track are damaged, which would cause the door to not roll properly. This means extra force has to be used to open it, which of course wears out the handle quickly. I recommend looking over that hardware to see if it needs cleaning, lubricating, or even replacement.
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