Tom from SWISCO responded:
December 5, 2016
Sorry to hear you're having trouble. I think the issue you're having is that the 82-261 is not the proper replacement for your handle set. The 82-261 is a surface mount type handle set, and a very particular one at that, while your original set is meant to work with an inside mortise lock. I would recommend you consider our 82-035 instead, along with the 82-315 key lock. As far as directions go, we actually have several tutorial videos dedicated to these parts, which I will post below for your convenience. Please review the parts I suggested and let me know if you'd like me to clarify any details.
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