Tom from SWISCO responded:
April 30, 2015
Sorry to hear you're having trouble. I'm afraid we had many many discussions and I cannot find the one you're referencing. We list detailed dimensions of each part on our site and we always recommend that you carefully look over what we show before you purchase, just in case.
In either event, you can return your corner any time you wish. See our Return Policy here for more information. As for what you need, can you show us a few pictures of your corner removed from the window? Can you also tell me its dimensions? I would prefer to see pictures of your part than a drawing, since there are many subtleties we can pick up on that drawings cannot reproduce. |
Dave Sr. from SWISCO responded:
May 4, 2015
I'm sorry our corner key didn't work. I believe your corner key came from a Canadian company call Bay Forms, which has discontinued their screen department. At this time I know of no one who carries this old hardware, and certainly no one who makes compatible parts. I do not think you will be able to find an exact match. I am sorry we cannot be of more help.
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