SWISCO - The Replacement Hardware Authority

A Question about series 500 for Non-Tilt window

A handy person from Columbia, MO says:
For a Spiral Balance of 23" - 5/8 - series 500 for Non-Tilt window ..

What do think of using Bracket #32 Product Code: 17-012

Instead of both Bracket 17-009 And Spiral Balance Shoe 15-009

Would it work?

If not, Why?

Thank you,
Profile picture of Tom
Tom from SWISCO responded:
The Series 500 spiral balance and 17-012 bracket work very well together. In fact these two parts have been working together to repair wood windows since the 50's. However if your windows originally had the other two parts, you may want to stick with them. The original builders may have had their reasons for using that hardware and we cannot be sure if the 17-012 will work as well.
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