Acorn DorWal rollers

A home owner from Atlanta, GA says:
December 9, 2016

I have the Acorn DorWAL series_400 Door and am trying to replace the rollers. I have removed the door and cannot get the wheels out due to the metal "clips" that hold them in place. Is there a trick to getting these removed, or can I get a replacement for the entire bottom section of the door which holds them?

Roller for Acorn DorWAL Series 400
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
December 13, 2016
What you need to do is to spread the rail so you cant get past the metal clip. In the meantime, take a look at our 81-005. This roller was used by Acorn and it has those same metal clips. This could be the part you need for your door.
Sliding Door Roller, 1-1/4" Steel BB Concave Wheel
Sliding Door Roller, 1-1/4" Steel BB Concave Wheel
81-005
$8.47
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