SWISCO - The Replacement Hardware Authority

Acorn tilt-in pivot shoe replacement

A home owner from Colorado says:
Hi,

I need to replace the pivot shoes on our Acorn single-hung tilt-in aluminum windows. I know I'll have to remove the lower sash to do this. The pivot shoes look like either the 15-046 or the 15-121. With this style of shoe, do the pivot bars have to be removed in order to remove the lower sash?

Thanks,
Norm
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Paul from SWISCO responded:
Thanks for posting. You shouldn't have to remove the pivot bars before-hand in order to remove the lower sash. They should be screwed into the lower sash, and come out when it comes out.

Take a look at our tutorial video on how to replace a tilt window spiral balance, which shows how to remove the lower sash of this type of window.
A home owner from Colorado says:
Hi Paul, thanks for the reply.

I imagine I'm doing something wrong. I tried twisting the sash as shown in the video, and cracked the cam on one of the pivot shoes. The pivot bars are like the 26-040, and are held in a slot at the bottom of the sash with a single screw. There isn't much wiggle room where the pivot bar fits into the cam.

After looking closer at the pivot shoes, they actually don't look like the 15-046 or 15-121. I've attached a picture. In size, the width is about 1-9/32" (just a bit over 1-1/4"), height is 2-1/8", and thickness is 9/16". The opening in the cam for the pivot bar is 5/16" x 3/16". The only marking is "PAT. 3,055,062". If you could suggest a replacement, I'd appreciate it.

Thanks,

Norm
A customer submitted photo of a pivot shoe.
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Paul from SWISCO responded:
Thanks for the additional picture, Norm. Please see our 15-015 pivot shoe. Do you think this might be a better replacement?
A home owner from Colorado says:
Hi Paul, thanks for the suggestion. It looks like the dimensions I have are pretty close to the 15-015 and the 15-121. I may order a few of each and see which fits better.

Norm
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