SWISCO - The Replacement Hardware Authority

Adjusting rollers for 23-250

A home owner from Oakland, CA says:
How do you adjust the pocket door rollers for in kit number 23-250?
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Paul from SWISCO responded:
The 23-250 kit comes with a wrench that you can use to adjust the rollers.
A quick learner from Oakland, CA says:
OK Do I simply turn the black nut that I can just barely see, or is it a more complicated task. Can you provide the steps. Thanks
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Paul from SWISCO responded:
Yes, I believe that's all you need to do. The black nut and wheels ride along a little slot in the housing.
A professional from California says:
As you can see in the photo, turning the nut clockwise rolls it up the ramp bringing the rollers up with it. By moving the rollers up, the door goes down. Counter-clockwise should lift the door up. It works best if you lift the door slightly.
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