Alcoa Casement Window - need spare parts

A home owner from IL says:
June 13, 2017
need help identifying the parts needed to replace what appears to be an issue w/ the crank. please refer to IMG_3048 for a picture of the broken part.

please refer to IMG_3044 for a picture of a like window in my home that is operational.
User submitted image of their window hardware.
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Tom from SWISCO responded:
June 19, 2017
It's tough to tell from these pictures, but I would wager you have something like our 39-140. Take a look at our information and see if this could match up. Take special note of the elbow-to-elbow measurement. If yours isn't the same, let me know! We have other sizes under different part numbers.
A quick learner from Illinois says:
June 20, 2017
Tom, thanks for the reply. I did the elbow to elbow measurement, I'm at 15.5 inches. please provide the link to the specific replacement part that I will need.

I appreciate your help and look forward to doing business with your company.
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Tom from SWISCO responded:
June 26, 2017
Thank you! The closest we have closest we have is, indeed, our 39-140. However the elbow-to-elbow measurement is a little long at 16-1/8". Could you still get it to work?
Dimensions for 39-140
Dimensions for 39-140
A quick learner from Palatine, IL says:
July 8, 2017
Tom, thanks - I ordered 39-140, it was the exact same part that needed replacing.

The fix was fast and easy - the youtube video was clear and concise.

Thanks again for the help.
Crank Handle, 11/32"
Crank Handle, 11/32"
39-114L
$4.42
Dual Arm Crank, 16"
Dual Arm Crank, 16"
39-140
$53.95
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