SWISCO - The Replacement Hardware Authority

Andersen Balance DH2856 - L8-1227 and R12-827

A contractor from Japan says:
We need Andersen sash balance for DH2856 - L8-1227 and R12-827. Can you supply these?
Profile picture of Tom
Tom from SWISCO responded:
Thanks for posting. For the first balance, I recommend our 24-1231. This can replace balances stamped with 1227. I'm not as sure about the second balance. Let me ask you something, though: is the "8" in R12-827 a different size or font than the other numbers? I suspect it might be. If so, I think the 24-1231 will work for that balance, as well.
A quick learner from Japan says:
L8/1227 and R12/827
It has been described in the balancer list of Andersen.
Profile picture of Tom
Tom from SWISCO responded:
If you don't believe our 24-1231 will work, can you take a few pictures of the balance? I will need to see clear shots of each stamp printed on it. Sometimes seeing how the numbers are printed is just as important as the numbers themselves.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)