SWISCO - The Replacement Hardware Authority

Andersen Window Crank

A home owner from Connecticut says:
Hi, I have an Andersen window crank, installed originally during new construction in 2005, that needs to be replaced.

The top of the crank is coded with C-9400A-1 A 9 and the bottom is coded with F-9400-8A B, both very visible in the attached photos.

The arm is 14" long and has numbers on both sides, but so lightly imprinted that I cannot capture them in a photo.
Top - 1 361 485 L and 1 361 483 HCR
Bottom - 1 361 485 R 1 361 482 HCR

The crank appears to match your product # 39-099, but that arm is 9" long and I need 14". Please let me know if you can match this for me.

Thanks

Jeff
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Jeff. Is this for a casement operator or awning operator? The 39-099 is only meant for awning windows. If you have a casement window, see our 39-331 and 39-332 instead.
A home owner says:
Thanks so much! It is a casement window and I placed my order.
Profile picture of Mike
Mike from SWISCO responded:
You are very welcome! We are always pleased to hear such positive outcomes with such wonderful customers such as yourself! Glad we could be of assistance to you!
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