Tom from SWISCO responded:
October 29, 2013
Certainly! Check out our 24-531. This can replace Andersen balance boxes with the stamp 5#23.
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Tom from SWISCO responded:
October 29, 2013
I recommend the 24-531 because it is the official Andersen replacement for balances with the 5#23 stamp. The others that the 24-531 can replace are 5#19, 5#25, and 5#31. I'm not sure why the other company suggested what they suggested.
I could confirm if you'd like, though. What is the approximate size of the visible glass on the bottom sash? |
Paul from SWISCO responded:
October 30, 2013
Ahh, I can see why the other company suggested the other model, then. That window size usually corresponds to our 24-737. It's possible that your 5#23 balance was improperly chosen in the first place.
You might want to contact the original installers and ask them why they chose the 5#24. There may be a reason we don't know about. Otherwise, for that size window, our 24-737 may be a better choice. |