Tom from SWISCO responded:
October 10, 2016
Thank you for contacting us. We believe you have the older version of the 39-099 operator. You may need to use the 39-362 adapter plate being that your window is from 1995. The 39-362 adapter plate is used to help some andersen operators install on windows made in the time period between 1995-1998. Please take a look at the product and get back to us on your thoughts
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Dave Sr. from SWISCO responded:
October 12, 2016
Ah, I'm sorry. See our 39-332 instead. Sorry about that! The same goes for the adapter, though. That's an important detail to consider.
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