Anderson Window parts

A quick learner from Westchester NY says:
Hi, I am re-modelling a home, with Anderson windows purchased likely 10+ years ago. The plastic clasp at the end of the shaft has broken so the window will not open and close (though the cog mechanism is working fine). do I need to purchase a new entire straight arm operator, or is it possible just to replace the clasp at the end? replacing the entire part will require pulling out the wood trimming on the window itself.
User submitted photo of their casement operator.
Profile picture of Paul
Paul from SWISCO responded:
Hello! You should be able to just replace the shoe. Look at our 39-281 and see if this is the same as yours.
A handy person from Tallahassee Fl says:
does this 39-281 come in a dark brown or kacky color
Profile picture of Tom
Tom from SWISCO responded:

Unfortunately, our 39-281 is currently only available in black.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.