Anderson double hung sash balance

A contractor from Sugar Grove Illinois says:

September 17, 2014

Need help identifying the proper sash replacement balance. Numbers stamped on my part do not seem to match those shown on your site. Hopefully i am missing something.
Thanks!!

User submitted photos of an Andersen window balance.

Paul from SWISCO responded:

September 18, 2014

I believe you have our 24-13L and 24-13R Andersen balances. To confirm, can you please measure the height and width of the visible glass for both the top and bottom sashes? They should measure approximately 32-7/16" wide and 33-15/16" high. If not, give me your sizes and we can work from there.

A contractor from Sugar Grove Illinois says:

September 19, 2014

Hi Paul,
Thanks for the quick response! I have two window units in need of parts the photos provided showed one sash balance from each. Both units are double hung. Visible glass of each is as follows:

Unit 1- aprox 32x24 over 32x24
Unit 2- aprox 32x34 over 32x34

Thanks again for your help. I use SWISCO as a vendor for many of your products and refer you to fellow tradesmen and homeowners alike.

Paul from SWISCO responded:

September 24, 2014

Thank you! For Unit 1, I recommend our 24-939, and for Unit 2 I recommend 24-13L and 24-13R.

Andersen Sash Balance, 13L, 12SL

24-13L

$54.20

Andersen Sash Balance, 13R, 12SR

24-13R

$54.20

How to replace an Andersen Window Balance

VIDEO

WATCH >

Andersen's Narroline Sash Balances

GUIDE

READ >

You are a:
Located in:
Email:	(your email address will be kept private and is only used to inform you when a response has been made)
Post:
Images:
	Current wait time is 3-4 business days We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.