Anderson replacement balance

A home owner from Westfield, N.J. says:
April 17, 2017
Hi:
The following numbers are on the balance. 11600-2. Down in the corner of the balance is another number. J75 5#23 12-81. The window is double hung. The size of the windows are 24in. by 16 in.
What replacement number do you recommend?

Thank you!
Jim S
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Casey from SWISCO responded:
April 17, 2017
I recommend our 24-531. This can replace Andersen sash balances with a stamp of 5#23.
A home owner from Westfield, N.J. says:
April 17, 2017
Thank you for the quick response!
A home owner from Westfield, N.J. says:
April 22, 2017
Installed the new balances today. The job is not hard to do at all. The window now works great! Thanks for your help and quick mailing of the proper balances. The video on how to install was very good. The hardest part of the whole job was re- installing the side plastic panel on the window. The panel is stiff and it is easy to buckle it. Thanks again!
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Casey from SWISCO responded:
April 25, 2017
That's great to hear! Thank you again for your order, and please let us know if we can ever be of any help in the future.
Andersen Sash Balance, 519, 523, 525, 527, 531
Andersen Sash Balance, 519, 523, 525, 527, 531
24-531
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
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Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
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