SWISCO - The Replacement Hardware Authority

Anderson sash balance J3 5#23 784.

A handy person from New York says:
Hi - my anderson windows are at least 30 years. My guess would be early 1980's. The balance strings have snapped. I dismantled the header and sash balance is stamped with the Anderson name and logo. The model number stamped on the case is J3 5#23 784 (the space between the 3 and 7 is reduced). I was unable to find this model on your site. Can you offer any suggestions?
Profile picture of Paul
Paul from SWISCO responded:
I sure can. I have one suggestion in particular, in fact. I recommend our 24-531, which is meant to replace Andersen sash balances stamped with "5#23."
A handy person from New York says:
Thank you Paul, I just ordered 2 of them.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)