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Are 23-138 and 23-193 interchangeable

A quick learner from Hawaii says:
Are 23-138 and 23-193 interchangeable? Currently,

I have 23-138 on an old bathroom double J track with a new hollow door. Door continuously falls off track.

I'm wondering if a) 23-193 would work and if it might be more secure.
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Tom from SWISCO responded:
Thanks for posting. Unfortunately, the 23-138 and 23-193 are not interchangeable. If your rollers are falling out of your track, you may want to consider a whole new track kit. Check out our 23-250, 23-251, or 23-252 and see if any of these could work for you.
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