Artium Window Part

A quick learner from Gilbert, AZ says:
March 21, 2017
1)This window part is located at the top of the lower window. I'm not sure but I think it holds the channel balance down. Can you help with a replacement part.
User submitted photos of a top sash guide.
Profile picture of Casey
Casey from SWISCO responded:
March 27, 2017
Hello,
This looks like part number 18-177, Channel Balance Guide, see if the dimensions match up to your original.
Channel Balance Guide, 7/8"
Channel Balance Guide, 7/8"
18-177
$2.50
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.