Dave Sr. from SWISCO responded:
September 29, 2016
Based on your description, it sounds like the problem lies with the inside mortise lock. The handles themselves are probably fine. After a while, the mechanisms inside the lock start to wear out, especially the springs.
Now, I'm not sure exactly what mortise lock it is you have. Many storm door lock sets don't have their mortise locks supplied separately, unfortunately. You may need to replace the handle set regardless. I would start by looking at our 82-400 handle set. This might match what's on your door now, but look over our information to confirm. |