SWISCO - The Replacement Hardware Authority

Awning Operator Kit, Long Arm Product Code: 39-389

A home owner from Ames, IA says:
Hi,
I am trying to replace a broken window operator and crank but can't find a name on the window or operating unit. The Awning Operator Kit, Long Arm Product Code: 39-389 seems like it might work but I'm not sure. Here are a few photos. I have two windows like this in my house and one is completely broken while the other one simply works very poorly and has a replacement crank which doesn't fit properly.

Oh, and the windows are 29" wide with an existing 27" awning operator. I am happy to replace it with anything suitable. I would love to be able to open the window as wide as possible. At it's max it opens about 18" from the frame.

Thanks for your help,
Bambi
User submitted a photo of window hardware.
User submitted photos of a window operator.
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Dave from SWISCO responded:
Hey, Bambi. This appears to be an older operator. I cannot guarantee that our 39-389 will work for it, but it appears to be the closest match we have. You could also consider our 39-390.
A quick learner from Ames, IA says:
Hi Dave,
Thanks for the fast response! If it doesn't work may I return it?
Bambi
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Dave from SWISCO responded:
You sure can. Check out our Return Policy for more information.
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