Dave Sr. from SWISCO responded:
April 26, 2016
We do have the screws and bushings you need for the 39-025 operator. They are related on its store page. See our 33-206 and 33-070, along with the 33-081 mounting screw. As for the window not closing, remove the operator from the window and see if you can close it by hand. That would let you know if the problem is in the window or in the operator.
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