March 29, 2011
I have a back porch with awning windows that are about 40 years old. Wear and tear are taking it's toll. On one window the stud liftine the hook lock is broken off and the hook on the left hand side does not lift in place to close and lock the window. Is there a replacement arm with the stud on the right hand side available. I do not know who manufactured the window. The standard crank used is 39025 or 026 which I've purchased from your company before. There are no label on the winows that I can see. If I have to I'll take one out to see if any takgs are inside. Regards, Paul