A home owner from Northridge, California says:
May 7, 2016
Can you help me identify which window balance I need to buy? The length is 24 inch and it has 2350 BSI FN stamped on the part. I cannot match the guides. Can you also tell me which guides should I purchase to make it work?
Tom from SWISCO responded:
May 10, 2016
Thanks for contacting us, Richard. We can replace this balance, though it will need to be custom made. Before we begin, can you show me a picture of the metal clip at the end of the spring? That will allow us to determine the best replacement option.