SWISCO - The Replacement Hardware Authority

Balance Help

A home owner from Paulsboro says:
I'm trying to order a replacement for a Wide Channel Balance. It is a non-tilt window that is 1/2 inch in width. I can not find a similar size, the serial number on the one I currently have is 212000H W.
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
It's hard to tell exactly what you have, but it looks like your nylon attachments once had wings that were broken off. Can you confirm? If so, I think you could have either our Series 380 or Series 385 channel balance, depending on the size of your shoe. That is the only difference between these two balances.
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