Paul from SWISCO responded:
July 14, 2016
Thanks for contacting us. We should be able to replace this, though it will need to be a custom made balance. The hardware I'm looking to use is our S770-28 balance but with a 62-105 hook attached to the end. Does that look good to you? If so, can you confirm the weight of your sash? Can you also tell me how many you need? Thanks!
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