SWISCO - The Replacement Hardware Authority

Balance help New post

A quick learner from Orlando says:
THink its a 371. But tops are in many pieces.
User submitted photos of a window balance.
A quick learner from Orlando says:
I haven't found another balance on your site with 9 either holes or rivet locations. Don't know=w if it matters. Here are more photos
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
It's hard to tell what Series balance you have without seeing the top attachment. Do you have any on hand that aren't broken, perhaps from a window that still works? Even so, could I see a few pictures of even the broken pieces? That may give us a clue.
A quick learner from Orlando Florida says:
Here ya go. Found one intact.
User submitted a photo of a window balance part.
Profile picture of Tom
Tom from SWISCO responded:
Perfect. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
A quick learner from Orlando Florida says:
Thank you so much! Its the 380 as the shoe is 1inch deep to the outer edge of the wings. My only other concern is sash guide for these that might work if you have any suggestions. I'll buy a couple otherwise just in case.
Awesome job!!
Profile picture of Tom
Tom from SWISCO responded:
Sure, I'd be happy to recommend a top sash guide. I will need to see a few pictures of that to start, though.
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