Balance parts

A home owner from Angleton, Texas says:
February 14, 2016
This is from a C-Alwintite window. One of the sashes is missing both balances, and I cannot tell what the hardware is to be. The frame measures 34" high inside. The sash measures 17.5" high. One picture I sent is of a good window, and the other shows how the channel is empty. The frame is distorted enough that I was able to remove the lower panel. What parts do you recommend I get? Thanks in advance
John
User submitted photos of window hardware.
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Paul from SWISCO responded:
February 16, 2016
Looking at your photos, it looks like you have a 5/8" non tilt window balance. If so, you should consider our Series 500 spiral balance. Please compare the diameter of the balance tube and see how well they match. We will also need the height of the visible glass so that we can calculate the correct length. For the bottom sash bracket, see our 17-012, which is screwed under the sash.
A home owner from Angleton, Texas says:
February 21, 2016
Thanks Paul!
The visible glass is 15" high.
Thanks for the info, I will need a couple other sizes, but will respond with them later.
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Paul from SWISCO responded:
February 24, 2016
Great, thanks! With that size, I'd go with a S500-16.
16" Series 500 Spiral Balance
16" Series 500 Spiral Balance
S500-16
$8.10
Bracket, #32
Bracket, #32
17-012
$1.20
Wire Charging Tool for Non-tilt Windows
Wire Charging Tool for Non-tilt Windows
75-004
$2.55
#8 x 1/2" Truss Head Stainless Steel Phillips Screw
#8 x 1/2" Truss Head Stainless Steel Phillips Screw
33-073
$0.23
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
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How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
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