Balance replacement

A quick learner from North Bergen New Jersey says:
May 27, 2015
hopefully the attached pictures can help you tell me what i need to measure in order to get the right replacement parts for our windows.
User submitted photos of window hardware.
A quick learner from North Bergen New Jersey says:
May 27, 2015
The poles are 5/8 inches diameter and they are 31 inches long. (not counting the red tip.
A quick learner from North Bergen New Jersey says:
May 27, 2015
How do i remove the pivot shoe to measure and replace it?
Profile picture of Paul
Paul from SWISCO responded:
May 29, 2015
It looks like you have an aluminum thermal break window. The balance could possibly be our Series 600 spiral balance, but you would need to compare your measurements to confirm.

The photos of your pivot shoe aren't clear, but it might be our 15-047 or 15-048. Watch the video below for instructions on how to remove it.
31" Series 600 Spiral Tilt Window Balance
31" Series 600 Spiral Tilt Window Balance
S600-31
$9.42
Pivot Shoe
Pivot Shoe
15-048
$2.79
Pivot Shoe, 5/8" Thick
Pivot Shoe, 5/8" Thick
15-047
$2.20
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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