Paul from SWISCO responded:
May 30, 2014
Hard to say what the take out clip is without seeing it removed, but I believe it is something like our 18-069. Take a look and compare it to your own.
To remove the sash despite the sprung balances, you need to force the balance down until you clear the take out clip (it should look like our 16-002). Pop it out on both sides then raise the sash to disconnect it and the balances. |