Balance springs

A contractor from Putnam valley ny. says:
The spring has 2 holes on the end that attaches to the jamb
with clip-1 screw.
How to release the broken piece of spring to replace with your new?
No name or visible numbers.
Replacement type windows with the aluminum grids
Inside the glass.
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
This looks like our 15-087 coil housing pivot, which is meant to be used with the Series 180 coil spring. You need to remove the pivot housing from the window track and take it apart to see the number stamped on the old coil spring to determine the best Series 180 option.
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.