SWISCO - The Replacement Hardware Authority

Balance and pivot

A home owner from SC says:
I am looking for a balance and pivot for one of my windows. The Balance is 17 inches long. I believe it is a ply gem window but I'm not sure.
User submitted photos of a window balance & pivot bar.
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Tom from SWISCO responded:
Thanks for posting. We should be able to help you with this, I just need one last piece of information. Please tell me what stamp is printed on the balance's metal channel. From there, we can work on a replacement.

As for the tilt bar, see our 26-366.
A quick learner says:
28C. rbBSI. I need 4 balances and a pivot shoe
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Tom from SWISCO responded:
That's odd. With a stamp like 28C, the metal channel should be 28" long, not 17" long. Can you please confirm the length of the balance's metal channel? Thanks!
A quick learner says:
Sorry. You are correct
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Tom from SWISCO responded:
Correct in that the length is 28"? If so, check out this Channel Balance Request Form I've started for you based on your specifications and fill out the rest of the information. One of our representatives will get back to you with a price quote and an item to add to your cart.
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