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Tom from SWISCO responded:
October 21, 2013
I see you were looking at our coil balances. Is that the kind of balance you have? If so, it should be a simple matter of raising the sash a few inches, tilting it in, and then popping it out. Check out the video below to see what I mean.
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Paul from SWISCO responded:
November 14, 2013
Thanks for getting back to us. I'm sorry to hear you're having trouble. For this type of balance, the left shoe has to be brought down and the right shoe brought up. To move the pivot shoes, use a slotted screw driver and place it inside the shoe's came where the tilt bar is supposed to go. Then you can just turn it to unlock it, freeing it to be raised and lowered. Once the pivot shoes are in place, you should be able to put the tilt bar in lower shoe and swing the other side in the upper shoe. Finally, bring down the upper shoe to make shoes even and you should be able to close the sash. |
